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I order these diaries every year, they are really stylish and good quality.
Letts are my go to Diary people. I will only buy a diary that has been made in GB and these are perfect. A quality product. Well done Letts of London.
A*
As other reviewers have mentioned, the new design with daily appointments is not beneficial, as this is not how many people seem to use the diary. The app-linked feature (via QR code) is not a positive innovation either - digitization isn't always needed or wanted. I've been a customer for years, but these changes will make me consider other diaries next year.
Hello, Thank you for your feedback. Consumer feedback is extremely important to us and I will pass your comments to our Product Development team. Kind regards. Letts
I always order a Letts Diary at the end of the year, but this time the whole process was a major hassle. My first order never arrived, and after I asked Letts for a refund the helpful Customer Support offered to send me a replacement diary, which I accepted. They sent it by FedEx (instead of Royal Mail), which was also a hassle, as the diary didn't arrive on the day FedEx texted me when it would arrive. Now, I see the diary I chose has been discounted by 70%. Next year, I shall order it in January. It was all worth it in the end though. I've got my diary.