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I see that others are making the same point as I wish to and the Letts reply is straight out of the BBC handbook of how not to properly address the criticism. If I wanted an Appointments Diary I would have bought one. It is no good saying it was brought in line - we want to know why the change has been made.
Hello,
Thank you for your feedback.
Consumer feedback is extremely important to us and I will pass your suggestions to our Product Development team for consideration.
Kind regards,
Letts of London
I have been using the A5 day-to-page diary for countless years. I live by this diary. My team jokes that the way to ruin my year would be to hide this book!
This year you've changed it to an appointment diary.
Why?
Why not have 2 variants?
Thank you for your feedback. The layout of this diary was bought in line with all our other Day per page diaries we produce in A5 size. Your feedback will be passed to our Development team.
Have had this diary (IIX) for years: I use it as a journal. In the last couple of years it appears to have migrated to an appointments diary with times along the left hand margin, and QR codes on every page - not what I want. I'll be looking for another supplier next year, I think.
Thank you for your feedback. The layout of this diary was bought in line with all our other Day per page diaries we produce in A5 size. Your feedback will be passed to our Development team.
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